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What differentiates QSI from other LIMS is our customer's satisfaction level with both our products and services. The evidence of this is clear from the direct feedback of customers. The level of customer satisfaction is fully documented within each year's Independent LIMS Watch Report that is sponsored by Scientific Computing. Within this year's report QSI didn't just lead the industry in all categories of customer satisfaction, we crushed the competition! Here's just a few vital categories where QSI performed First:


Item QSI Customers Other LIMS
System Size (Multi-Site Systems) 79.2% 62.9%
Implementation is Effective & Successful 87.5% 66.3%
System Exceeded Expectations 54.4% 25.5%
Went 'Live' within 1 yr 75.0% 60.8%
Telephone Response within 5 Minutes 100% 58.9%
Support Team is Highly Knowledgeable 83.3% 53.7%
Internal Management 10 hrs or less/wk 75% 40%
Plan to Keep LIMS for 6 Years or More 50.0% 31.5%
Plan to Replace with a Different LIMS 0% 12.4%



Why is this important to you? You'll be living with your LIMS for many years, so you might as well use a system from a vendor that implements faster, supports better and lasts longer than any other LIMS in the market. WinLIMS.NET™ can be scaled from a single user system to a mult-site system that can be simultaneously used by hundreds of people so it can grow as your businees needs grow. If you're in the market for a LIMS we think you should obtain the full report 2007 LIMS Market Watch Report to see why QSI is the world's premier supplier of LIMS.